Constructive Interaction During Emotional Burnout: With Local and International Colleagues [ukr]

One of the biggest challenges in workplace communication is expressing dissatisfaction and providing feedback. Over 50% of misunderstandings arise in these situations, regardless of the project. Add emotional burnout and cultural differences, and the consequences can become serious.

In his speech, Alexey will tell share feedback tools that work effectively for IT professionals. He will explore why many cultures struggle with giving and receiving constructive criticism and how fundamental argumentation principles, combined with simple empathy-based techniques, can help prevent more than half of potential conflicts.

Oleksii Kovalenko
Ex-CEO and Managing Partner at Savvy. Soft Skills Trainer.
  • Ex-CEO and Managing Partner at Savvy L&D Solutions Company
  • Over 15 years of experience in designing learning programs and processes for more than 50 IT companies in Ukraine and beyond
  • Author of several e-learning courses on business communication. Develops training programs on argumentation, emotional intelligence, and communication, particularly for remote and cross-cultural teams
  • Experienced in implementing new L&D processes at the company level
  • CELTA-certified English teacher with 20 years of experience working with large groups
  • Psychologist
  • LinkedIn, Facebook
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