Course: Delivery Profit Boost

From initiation to growth: a step-by-step system for profitable IT project management

Mentor – Olena Kiyanovska, an expert in building processes in delivery departments, 17+ years in the industry.

Program
Course: Delivery Profit Boost
Course: Delivery Profit Boost

We invite you to a practical course on Delivery, where you will learn how to build, set up and effectively control the processes of the Delivery unit, manage all aspects of the unit's work. This course contains only the knowledge and approaches that really work - without water and with a focus on results.

    Sound familiar?
  • Clients suddenly leave without warning.
  • Payment terms are becoming blurred and it is becoming increasingly difficult to agree with them on timely payments.
  • Project debts are growing, and how to get money for the work performed is a big question.
  • It is difficult to establish contact with the client. It is unclear what is happening on his side, and in any situation the vendor is to blame.

After completing the course, you will be able to effectively control resources, manage the financial cycle within the Delivery unit, improve transparency and increase the financial result of Delivery. You will learn how to retain customers, find opportunities and plan upsells, form strong teams and develop as a Delivery leader. If you want to structure your experience, scale your influence and climb the career ladder - this course is for you.

Mentor - Olena Kiyanovska, an expert in building processes in delivery departments, 17+ years in the industry.

Format:

    Duration: 6 weeks, 12 online classes of ~2 hours each.

    Platform: Zoom. You will receive a link to the broadcast before the course starts, and it will also be available on this landing page. In addition, all materials and lecture recordings will be available on the learning platform.

    Course Guide: A workbook that you will follow throughout the course.

      Interaction:
    • Collaboration: Q&A
    • Activities: lectures, meetings, practical and homework
    • 1 to 1 for participants with Full ticket

    Number of participants is limited: 22 places

    Language of the event: Ukrainian

    Language of presentations: Ukrainian and English

Audience:

  • Delivery managers who want to strengthen management expertise and systematize approaches
  • Project / Program managers who work with multiple teams or large-scale initiatives and strive to master delivery as a separate function.
  • CEOs and COOs of small and medium-sized IT service companies
  • Product managers who are interested in better synchronizing business goals with the capabilities of delivery teams.

Program

Module 1: Starting Delivery
  • Project Initiation: Preparation, Planning, Customer Expectations
  • Requirements Gathering and Visioning *Delivery*
  • The Role of the Delivery Manager at the Start
  • Stakeholder and Expectation Management
Module 2: Delivery Performance and Control
  • Metrics and KPIs in Delivery
  • Performance Control Models: Agile, Hybrid, Custom
  • Process Transparency: Reporting, sonics, status check
  • Working with deviations and escalations
Module 3: Resource Management
  • Resource planning: supply and demand
  • Loading, utilization and balancing teams
  • Managing resource conflicts between projects
  • Interacting with recruitment / bench / people-partners
Module 4: Financial and risk management
  • Financial modeling and project budgeting
  • Cost and margin control
  • Risks: assessment, evaluation, mitigation
  • Financial reporting for internal and external stakeholders
Module 5: Customer Retention and Upselling
  • Building Long-Term Customer Relationships
  • Regular Communication and Engagement with Customer Teams
  • Upselling: Opportunities and Their Development
  • Customer Satisfaction as a Strategic Indicator
Module 6: Team Composition and Delivery Manager Growth
  • Optimal Delivery Team Structure
  • Role Synergy: PM, Tech Lead, BA, QA, DM
  • Delivery Manager Career Development
  • Leadership, Influence, Area of ​​Responsibility
Olena Kiyanovska

Mentor: Olena Kiyanovska

— 17+ years in the IT industry

— Founder of an outsourcing agency

— Co-founder of Daʼat Consulting

— Former Managing Director of an international company

— Expert in building processes in Delivery departments

— Promoter of the project approach

Tickets

Attendee's ticket

Access to 12 online broadcasts (24 hours)

Presentations and materials

Access to the course recording on the learning platform (1 year)

Access to the chat in the TG, where the mentor will answer questions

Participant certificate subject to completing the tasks

10% discount on participation in Fwdays conferences

Available payment in installments from Monobank and purchase in installments from Privatbank

If after the first lesson you realize that your expectations do not match, we will refund the money in full.
18 000 UAH ≈€450
5 tickets
next 12 — 20000 UAH≈€500
Buy ticket
Attendee's ticket

Access to 12 online broadcasts (24 hours)

Presentations and materials

Workbook: step-by-step guide to completing tasks

1 to 1 with a mentor to analyze tasks

Additional training sessions

Access to the course recording on the training platform (1 year)

Access to the chat in the TG, where the mentor will answer questions

Participant certificate subject to completing tasks

10% discount on participation in Fwdays conferences

Available payment in installments from Monobank and purchase in installments from Privatbank

If after the first lesson you realize that your expectations do not match, we will refund the money in full.
25 000 UAH ≈€625
5 tickets
Buy ticket
−10% for participants of previous conferences 
It will be added automatically to account where you made a purchase previously
−30% for students of full-time education 
Fill out the form to receive a discount.
Group discounts are available for companies 
Напишіть нам на academy@fwdays.com для прорахування вашої знижки.
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