Can on-call be solved with AI? [ukr]

What if an engineer weren’t the first to answer a typical on-call question? Superhuman’s platform team built an AI assistant that supports more than 25 teams and independently resolves 20% of their questions. I’ll explain how we turned it into a platform service and introduce AI Golden Path, an internal service that helps engineers use AI agents and handle common development and infrastructure tasks with ready-to-use tools and guided workflows. I’ll share how these services fit into our platform strategy, what we learned while earning teams’ trust, and what we plan to build next.