How to Build Products for Millions of Citizens Where There Is No Room for Error—On SDLC, AI, Infrastructure, and Security [ukr]

This talk will explore what software engineering looks like when a product becomes part of a national digital infrastructure.

Millions of citizens, government registries, critical infrastructure, personal data, dozens of integrations, and strict security requirements fundamentally change the rules of software development. Things that work well in the private sector may require a completely different approach in GovTech.

We will follow the journey from idea to production, covering the principles behind building a SuperApp, product discovery, the specifics of the SDLC, on-premise and cloud infrastructure, cybersecurity, and information security. We will also take a closer look at AI in GovTech — from collecting and preparing data for proprietary models to developing AI components and integrating them into government digital products.

The talk will show how to balance real-world constraints with modern engineering practices while maintaining the ability to build and continuously evolve digital services at national scale.